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Reception procedures

Description

A video showing the incorrect and correct way of manning a hotel reception desk (making a reservation and checking in and out). This resource was funded by the LSN as part of the Q projects programme and was designed and produced by Doncaster College.

Subjects

receptions | hotels | service industries | hotel industry | hospitality | hotel management | hospitality studies | leisure studies | LSN | CATERING / FOOD / LEISURE SERVICES / TOURISM | UK EL04 = SCQF 4 | Foundational Level | NICAT 1 | CQFW 1 | Foundation | GCSE D-G | NVQ 1 | Intermediate 1 | | UK EL05 = SCQF 5 | Intermediate level | Intermediate | NICAT 2 | CQFW 2 | Intermediate | GSCE A-C | NVQ 2 | | UK EL06 = SCQF 6 | Advanced courses | NICAT 3 | CQFW 3 | Advanced | A/AS Level | NVQ 3 | Higher | SVQ 3 | UK EL07 = SCQF 7 | Higher Certificate | NICAT 4 | CQFW 4 | NVQ 4 | Advanced Higher | SVQ 4 | HN Certificate | Employability | Learning | Students | Design and delivery of programmes | N

License

Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales http://creativecommons.org/licenses/by-nc-sa/2.0/uk/ http://creativecommons.org/licenses/by-nc-sa/2.0/uk/

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Incorrect restaurant service

Description

A video showing the incorrect and correct way of waiting on tables. This resource was funded by the LSN as part of the Q projects programme and was designed and produced by Doncaster College.

Subjects

restaurants | hospitality | hospitality industry | waitresses | waiters | training | food service training | food and drink services | CATERING / FOOD / LEISURE SERVICES / TOURISM | LSN | UK EL04 = SCQF 4 | Foundational Level | NICAT 1 | CQFW 1 | Foundation | GCSE D-G | NVQ 1 | Intermediate 1 | | UK EL05 = SCQF 5 | Intermediate level | Intermediate | NICAT 2 | CQFW 2 | Intermediate | GSCE A-C | NVQ 2 | | UK EL06 = SCQF 6 | Advanced courses | NICAT 3 | CQFW 3 | Advanced | A/AS Level | NVQ 3 | Higher | SVQ 3 | UK EL07 = SCQF 7 | Higher Certificate | NICAT 4 | CQFW 4 | NVQ 4 | Advanced Higher | SVQ 4 | HN Certificate | Students | Employability | Teaching | EDUCATION / TRAINING / TEACHING | N | G

License

Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales http://creativecommons.org/licenses/by-nc-sa/2.0/uk/ http://creativecommons.org/licenses/by-nc-sa/2.0/uk/

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Ethics, Hospitality and Radical Atheism: A Dialogue

Description

Dialogue between Martin Hägglund and Derek Attridge in Wadham College discussing Philosopher Jacques Derrida's ideas on hospitality and the challenge of Radical Atheism. Wales; http://creativecommons.org/licenses/by-nc-sa/2.0/uk/

Subjects

literature | philosophy | radical atheism | derrida | wadham | hospitality | ethics | literature | philosophy | radical atheism | derrida | wadham | hospitality | ethics | 2010-03-04

License

http://creativecommons.org/licenses/by-nc-sa/2.0/uk/

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Ethics, Hospitality and Radical Atheism: A Dialogue

Description

Dialogue between Martin Hägglund and Derek Attridge in Wadham College discussing Philosopher Jacques Derrida's ideas on hospitality and the challenge of Radical Atheism. Wales; http://creativecommons.org/licenses/by-nc-sa/2.0/uk/

Subjects

literature | philosophy | radical atheism | derrida | wadham | hospitality | ethics | literature | philosophy | radical atheism | derrida | wadham | hospitality | ethics | 2010-03-04

License

http://creativecommons.org/licenses/by-nc-sa/2.0/uk/

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A review of tourism policy for the 2012 Olympics

Description

Sport which are explicitly linked with the hosting of the Olympic Games in London in 2012. It reflects on the use of evidence gained from wider events hosting strategies utilized elsewhere, but notes concern about the lack of a coherent marketing theme and the potential to spread the tourism benefits beyond the main event venues. It concludes citing again the oft-noted problem about the links between tourism and wider cultural strategy development.

Subjects

HLST | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | HLSTOER | sport | leisure | tourism | hospitality | tourism policy review; 2012 Olympics | tourism | sports tourism | tourists | tourism strategy | Visit London | Transport for London | Department of Culture Media and sport (DCMS) | legacy | funding | Visit Britain | culture | cultural olympiad | travel | visitors.

License

Copyright Routledge, Taylor and Francis Group. See the individual resource for usage rights. Copyright Routledge, Taylor and Francis Group. See the individual resource for usage rights.

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Berlin in 1936: old and new work on the nazi olympics

Description

No sooner had the Seoul Olympics drawn to their successful conclusion than Barcelona, the Catalonian capital, began preparations to host the Twenty-fourth Games in 1992. The Seoul Olympics were the least beset by political problems in recent times, although the extent to which this was achieved by police surveillance and sympathetic TV producers we can only guess. Like previous games they were a triumph for commercialism and nationalism, but since these have been a normal part of the Olympics for so long now it was the drug issue that rivalled brilliant sporting performances for the headlines.

Subjects

HLST | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | HLSTOER | sport | leisure | tourism | hospitality | Berlin 1936 | Nazi | Hitler | protest | equality | racism | ethnicity | boycott | Olympic values | ethics | sportsmanship | discrimination | politics | political issues | Olympic Impacts and Legacy | Olympics and Politics.

License

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The British Government and the Olympic movement: The 1948 London Olympics

Description

Despite being the first Summer Olympics held after the Second World War, the 1948 London Olympics have failed to attract the historical interest accorded to subsequent Olympiads. Focusing upon the British government, this article explores the historical significance of the XIV Olympiad. Quite apart from helping to re-launch the Olympic movement following the lengthy gap since the 1936 Berlin games, the 1948 London Olympics offer useful insights into the development of both the Olympic movement and the policy of British governments towards the Olympics. Firstly, the event reaffirmed recent trends qualifying the Olympic movement's enduring attempt to stress that the Olympics really were 'games' rising above political and commercial issues; secondly, it prompted yet another chapter in the

Subjects

HLST | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | HLSTOER | sport | leisure | tourism | hospitality | London 1908 | London 1948 | Beijing 2008 | politics | Olympic movement | history | legacy | participation | economics | commercialisation | Berlin 1936 | propaganda | government | World War 2.

License

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Hazard awareness and critical control points

Description

This resource discusses an explanation of the Hazard Awareness and Critical Control Points theory, as well as how to implement HACCP processes

Subjects

consumer flowchart | product use flowchart | hazard identification | hazard prevention | corrective action | corrective training | critical control points | daily routine | routine verification | routine documentation | catering | basic food hygiene | sport | leisure | tourism | hospitality | cc-by | creative commons | haccp | 7 haccp principles | haccp plan | haccp team | hazards | product composition | nvq level 2 | oxb:200811:006pj | ukoer | hlst | engscoer | oer | ll2012 | london 2012 | olympics | olympic games | paralympics | paralympic games | learning legacies | jisc | hea | oxford brookes university | hlstoer | CATERING / FOOD / LEISURE SERVICES / TOURISM | N

License

Attribution 2.0 UK: England & Wales Attribution 2.0 UK: England & Wales http://creativecommons.org/licenses/by/2.0/uk/ http://creativecommons.org/licenses/by/2.0/uk/

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Perceptions of Terrorism Threats at the 2004 Olympic Games: Implications for Sport Events

Description

Keltner, 2001), we investigated effects of anger and fear on risk judgments of 277 attendees at the 2004 Athens Olympics. Attendees who reported being fearful or feeling unsafe at the Games displayed increased risk estimates and associated concerns, whilst respondents expressing defiance and anger produced opposite reactions. Male respondents had less pessimistic risk perceptions than did females, and men were more likely than women to report that the increased security measures detracted from their Olympic Games experience. Nationality had minimal effect on perceptions of risk except in the case of the host country, with Greek respondents reporting fewer concerns for safety but greater awareness of the security measures present at the Games. The discussion focuses on theoretical, methodol

Subjects

HLST | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | HLSTOER | sport | leisure | tourism | hospitality | Terrorism | Risk | Sport Events | threats | security | Munich 1972 | Munich Massacre | black September | extremists | terrorists | terrorist attacks | anti-terror | violence | protest | disruption | safety | event management.

License

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Future of The Paralympic Games

Description

£10,075,602 for Sydney to £29,545,872 in Beijing, with the most notable increases (100% or more increase in funding) over the last quadrennial cycle in archery, boccia, cycling, fencing, goalball, equestrian, shooting, powerlifting and table tennis).

Subjects

UKOER | HLST | ENGSCOER | OER | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | Oxford Brookes University | HLSTOER | cc-by | creative commons | IOC | LOCOG | athletics | competition | discussion starter | discuss | Future of Paralympic games | funding | future | media coverage | legacy | London | Vancouver | Sochi | 2008 | 2012 | 2014 | disability sport | equality | disabilities | IPC | International Paralympic committee | oxb:060111:012dd | hospitality | leisure | sport | tourism | Team GB. | The Olympics Governance Management.

License

This work is licensed under a Creative Commons Attribution 2.0 UK: England and Wales License,except where otherwise noted within the resource. This work is licensed under a Creative Commons Attribution 2.0 UK: England and Wales License,except where otherwise noted within the resource.

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Food allergies and intolerances

Description

This resource looks at the different types of allergies and intolerances that caterers and catering staff need to be aware of when preparing and serving food

Subjects

allergies | intolerances | food allergies | food intolerances | epipen | allergic reactions | allergens | intolerants | anaphylactic shock | catering | basic food hygiene | sport | leisure | tourism | hospitality | cc-by | creative commons | food preparation | haccp | nvq level 2 | oxb:200811:001pj | ukoer | hlst | engscoer | oer | ll2012 | london 2012 | olympics | olympic games | paralympics | paralympic games | learning legacies | jisc | hea | oxford brookes university | hlstoer | CATERING / FOOD / LEISURE SERVICES / TOURISM | N

License

Attribution 2.0 UK: England & Wales Attribution 2.0 UK: England & Wales http://creativecommons.org/licenses/by/2.0/uk/ http://creativecommons.org/licenses/by/2.0/uk/

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The Olympic idea

Description

It is hardly surprising that in the midst of his combat with Grousset, de Coubertin felt the need once again to revitalize himself on foreign soil, this time in the United States. Because of the Grousset campaign, he wrote: 'I wanted to enlarge the circle of models to follow; there were also some across the ocean and, if a crisis of educational Anglophobia was befalling us in France, we had at least the youth of the United States to provide as an example to our own.' [ 1] While it was true enough, as he went on to claim, that few Frenchmen cared about the doings of the American universities at the time, broad interest in the US was apparent in Parisian circles. [2] Boutmy, for one, had passed on from his English studies to an equal obsession with writing about the USA, and many of the Le

Subjects

HLST | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | HLSTOER | sport | leisure | tourism | hospitality | Pierre de Coubertin | Olympic movement | IOC | modern games | 1896 Summer Olympics | first Olympic Games | Athens | Ancient Olympic Games | multi-sport event | Demetrius Vikelas.

License

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Public diplomacy games: a comparative study of American and Japanese responses to the interplay of nationalism, ideology and Chinese soft power strategies around the 2008 Beijing Olympics

Description

The Olympic Games are global communication events that offer host-nations the unique opportunity to promote a soft power agenda by allowing them to construct global messages about their cultural identities and work towards public diplomacy goals that may be more difficult to achieve under normal circumstances. At the same time, however, the Olympics accentuate nationalist and patriotic sentiment, especially in host-nations. Nationalist conviction must be conceptually differentiated from support for the national government. Indeed, we suggest that one of the tasks of governments of Olympic host cities is to manage strong nationalist emotions in order that they support the public diplomacy efforts associated with the Olympic Games. In this paper, American and Japanese media responses to the

Subjects

HLST | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | HLSTOER | sport | leisure | tourism | hospitality | politics | diplomacy | cultural identity | broadcasting | propaganda | Beijing 2008 | nationalism | mega-event | event management | media | television | Human Rights | NGO | OPHR | Olympic Torch relay | Sichuan earthquake | protest.

License

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Food poisoning

Description

Identifying the potential causes of food poisoning and how to prevent contamination of food is addressed by this resource

Subjects

bacteria | viruses | mould | symptoms | carriers | prevention | legal requirements | reputable suppliers | catering | basic food hygiene | sport | leisure | tourism | hospitality | cc-by | creative commons | causes of food poisoning | staphylococcus aureus | staph | campylobacter | shingella | salmonella | escheria coli | e-coli | clostridium perfringens | listeria | bacillus cereus | hepatitis a | norwalk | haccp | nvq level 2 | oxb:200811:005pj | ukoer | hlst | engscoer | oer | ll2012 | london 2012 | olympics | olympic games | paralympics | paralympic games | learning legacies | jisc | hea | oxford brookes university | hlstoer | CATERING / FOOD / LEISURE SERVICES / TOURISM | N

License

Attribution 2.0 UK: England & Wales Attribution 2.0 UK: England & Wales http://creativecommons.org/licenses/by/2.0/uk/ http://creativecommons.org/licenses/by/2.0/uk/

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Mapping the Olympic growth machine

Description

Theories of growth machines and urban regimes have informed the study of urban political economy for more than three decades, but these theories remain focused on intra-urban processes. Using a case study of the bidding process and the planning of the 2010 Olympic Winter Games in Vancouver, we explore the transnational dimensions of the urban growth machine and explore common aspects between the growth machine and regime theory literature and the literatures on the entrepreneurial city and transnational urban policy transfers. Through its evolving networks with other urban regimes, Vancouver's growth machine provides a ready forum in which local elites can acquire specialized knowledge on new urban entrepreneurial strategies elsewhere. Actors situated in different parts of the local growt

Subjects

HLST | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | HLSTOER | sport | leisure | tourism | hospitality | Vancouver 2010 | bidding process | event management | urbanisation | urban environment | architecture | urban development | politics | planning | regeneration | city marketing.

License

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Food safety resources: an introduction

Description

This resources provides an overview of the content contained with the 10 resources that make up this course

Subjects

food hygiene law | food poison | risks | legislation | caterer's responsibilities | benefits | catering | basic food hygiene | sport | leisure | tourism | hospitality | cc-by | creative commons | why practice food hygiene | haccp | nvq level 2 | oxb:200811:000pj | ukoer | hlst | engscoer | oer | ll2012 | london 2012 | olympics | olympic games | paralympics | paralympic games | learning legacies | jisc | hea | oxford brookes university | hlstoer | CATERING / FOOD / LEISURE SERVICES / TOURISM | N

License

Attribution 2.0 UK: England & Wales Attribution 2.0 UK: England & Wales http://creativecommons.org/licenses/by/2.0/uk/ http://creativecommons.org/licenses/by/2.0/uk/

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?2012): origins, evolution and projections

Description

The Olympic Games is recognised worldwide as the largest sports mega-event - certainly, the event attracting the largest amount of media coverage globally. As well as a sports event, the Olympics are a cultural phenomenon, with a history spanning more than 100 years and supported by a global network of organisations with an educational and intercultural remit that defines itself as a Movement and aspires to promote Olympism as a 'philosophy of life', headed by the International Olympic Committee. What is less known is that the Games also incorporate 100 years of Olympic cultural and arts programming and that such experience is playing a growing role defining or contributing to respective host cities' cultural policies. This paper offers an overview of the cultural dimension of the Olymp

Subjects

HLST | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | HLSTOER | sport | leisure | tourism | hospitality | Olympic Games | cultural policy | Cultural Olympiad | Olympic cultural programme | culture | arts | art festival | London 2012 | Vancouver 2010 | values | policy | mega event | commercialisation |

License

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Genderisation and Sexuality of the Female Olympic Athlete

Description

Clayton (2002) argue that tennis player Anna Kournikova represents the most powerful symbol of genderisation in sport. Such a supposition is interesting as Kournikova, while successful, never really achieved dominance in her game, instead being better recognised in recent years for her modelling and celebrity profile. The image of Kournikova is, no doubt, a sexualised one.

Subjects

oxb:060111:041dd | sport | leisure | tourism | hospitality. cc-by | creative commons | UKOER | HLST | ENGSCOER | OER | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | Oxford Brookes University | HLSTOER | IOC | LOCOG | athletics | competition | gender | sexuality | equality | femininity | womens sport | female sport | participation | The Olympics Gender and Widening Participation.

License

This work is licensed under a Creative Commons Attribution 2.0 UK: England and Wales License,except where otherwise noted within the resource. This work is licensed under a Creative Commons Attribution 2.0 UK: England and Wales License,except where otherwise noted within the resource.

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Cleaning for caterers

Description

This resource identifies processes and methods to ensure all food preparation areas are free from any potential contaminants

Subjects

cleaning | hygiene | food hygiene | food preparation | cleaning plan | daily routine | catering | basic food hygiene | sport | leisure | tourism | hospitality | cc-by | creative commons | food safety | haccp | nvq level 2 | oxb:200811:003pj | ukoer | hlst | engscoer | oer | ll2012 | london 2012 | olympics | olympic games | paralympics | paralympic games | learning legacies | jisc | hea | oxford brookes university | hlstoer | CATERING / FOOD / LEISURE SERVICES / TOURISM | N

License

Attribution 2.0 UK: England & Wales Attribution 2.0 UK: England & Wales http://creativecommons.org/licenses/by/2.0/uk/ http://creativecommons.org/licenses/by/2.0/uk/

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The Olympic Games: Twenty-First Century challenges as a global Media Event

Description

The age of the television introduced us to the media event. Media events are a unique media genre that results when televsion's visual and narrative power taps intopublic facination with a story that transcends daily experence.

Subjects

HLST | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | HLSTOER | sport | leisure | tourism | hospitality | media | media management | legacy | television | culture | mega event | event management | broadcasting | culture | sports broadcasting | advertising | marketing | commercialisation | Olympic movement | doping | bribery |

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Manly Displays: Exhibitions and the Revival of the Olympic Games

Description

This article explores the shift from international exhibitions to the Modern Olympic Games as the preferred site for the public performance of manly character. As fin-de-siecle European and American societies increasingly grew concerned about the waning vitality of men and the individual's marginalization in a mechanized world, they sought out a new form of mass spectacle. National tensions grew that would eventually lead to WWI, and citizenry previously enraptured by the displays of state-directed competition at the international exhibitions were attracted to a venue in which the performance and effort of the individual was the central focus. The Games, particularly in the emergence of the marathon as the showcase event, became the preferred location for the performance of active masculi

Subjects

HLST | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | HLSTOER | sport | leisure | tourism | hospitality | modern Olympic Games | Pierre de Coubertin | masculinity | machismo | exhibitions | Athens 1896 | sports events | first Olympiad | World's Fair | Great Exhibition.

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Hazards

Description

This resource provides information about the potential hazards and risks that are faced when preparing food

Subjects

contaminants | non- living contaminants | chemicals | living contaminants | viruses | bacteria | high risk foods | high risk people | raw meat | safe food handling practices | food handling | food storage | food preparation | daily routine | catering | basic food hygiene | sport | leisure | tourism | hospitality | cc-by | creative commons | e-coli | haccp | nvq level 2 | oxb:200811:007pj | ukoer | hlst | engscoer | oer | ll2012 | london 2012 | olympics | olympic games | paralympics | paralympic games | learning legacies | jisc | hea | oxford brookes university | hlstoer | CATERING / FOOD / LEISURE SERVICES / TOURISM | N

License

Attribution 2.0 UK: England & Wales Attribution 2.0 UK: England & Wales http://creativecommons.org/licenses/by/2.0/uk/ http://creativecommons.org/licenses/by/2.0/uk/

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?1996

Description

This paper examines uncertainty of outcome within the context of international sporting competition through analysing the ratio of medal winning to participating nations for the history of the Summer Olympics. A deficiency within the economics of professional team sports literature concerns the investigation into the determinants of uncertainty per se, although it has prominently featured as an explanatory factor in demand studies. Additionally, previous research on the Olympics has primarily focused upon ';success' in terms of medals won or event placings. An analysis of outcome uncertainty is poignant to the Olympics given the degree of national prestige frequently placed upon success together with the policy debate in relation to their increasing scope. The relationship examined betwe

Subjects

HLST | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | HLSTOER | sport | leisure | tourism | hospitality | outcome uncertainty | success | medals | medal table | competition | comparison

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Toxins and Viruses

Description

This resources looks at the potential risks of food contamination coming from toxins and viruses.

Subjects

Toxins | viruses | fish | shell fish | plant toxins | bacteria | hazards | mould | fungi | parasites | mycotoxin | aflatoxin | Norwalk | hygiene | personal hygiene | safe food handling practices | food handling practices | daily routine | catering | HACCP | basic food hygiene | NVQ Level 2 | oxb:200811:009PJ | sport | leisure | tourism | hospitality | cc-by | creative commons | UKOER | HLST | ENGSCOER | OER | LL2012 | London 2012 | Olympics | Olympic Games | Paralympics | Paralympic Games | Learning Legacies | JISC | HEA | Oxford Brookes University | HLSTOER.

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This work is licensed under a Creative Commons Attribution 2.0 UK: England and Wales License,except where otherwise noted within the resource. This work is licensed under a Creative Commons Attribution 2.0 UK: England and Wales License,except where otherwise noted within the resource.

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Cross contamination

Description

This resource looks at how to prevent the contamination of food stuff in kitchens and food preparation areas

Subjects

raw meat | food storage | raw hazard | bacteria | food poisoning | ready to eat food | contamination vehicles | uniforms | protective clothing | preparation zones | delivery zones | chemical | chemical contamination | safe food handling practices | food handling | daily routine | catering | basic food hygiene | sport | leisure | tourism | hospitality | cc-by | creative commons | contamination | haccp | nvq level 2 | oxb:200811:004pj | ukoer | hlst | engscoer | oer | ll2012 | london 2012 | olympics | olympic games | paralympics | paralympic games | learning legacies | jisc | hea | oxford brookes university | hlstoer | CATERING / FOOD / LEISURE SERVICES / TOURISM | N

License

Attribution 2.0 UK: England & Wales Attribution 2.0 UK: England & Wales http://creativecommons.org/licenses/by/2.0/uk/ http://creativecommons.org/licenses/by/2.0/uk/

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http://dspace.jorum.ac.uk/oai/request?verb=ListRecords&metadataPrefix=oai_dc

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