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Influencing Skills - Learning Package

Description

This Learning Activity provides an introduction to influencing skills. It will explore the different stages one must follow to influence others. It aims to help the learner: Define what is meant by influencing; Show an understanding of the principles of influencing; Use the 5 A’s of the influencing process and; Identify how nonverbal communication affects verbal communication

Subjects

communication | employability | influencing skills | non-verbal communication | ukoer | administrative studies | N000

License

Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales http://creativecommons.org/licenses/by-nc-sa/2.0/uk/ http://creativecommons.org/licenses/by-nc-sa/2.0/uk/

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Influencing Skills - Raw Materials

Description

The raw materials for the Influencing Skills Learning Activity which provides an introduction to influencing skills. It will explore the different stages one must follow to influence others. It aims to help the learner: Define what is meant by influencing; Show an understanding of the principles of influencing; Use the 5 A’s of the influencing process and; Identify how nonverbal communication affects verbal communication

Subjects

influencing | influencing skills | communication | employability | ukoer | non-verbal communication | administrative studies | N000

License

Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales http://creativecommons.org/licenses/by-nc-sa/2.0/uk/ http://creativecommons.org/licenses/by-nc-sa/2.0/uk/

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Influencing - Mini Lecture

Description

A short mini lecture on influencing which is concerned with trying to involve people in problems and situations for mutual benefit. The lecture covers two different styles of influencing: the push and the pull style and then goes on to look at the Margerison and McCann Influencing Skills model.

Subjects

influencing | influencing skills | conflict | conflict resolution | managing conflict | employability | ukoer | administrative studies | N000

License

Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales http://creativecommons.org/licenses/by-nc-sa/2.0/uk/ http://creativecommons.org/licenses/by-nc-sa/2.0/uk/

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DE3L35 Behavioural Skills for Business

Description

This is the student guide for this unit. This Unit is designed to allow you to be able to explain what managerial behaviour in organisations involves and to analyse the behavioural skills that managers need in order to manage their own behaviour and to deal with others. It should enable you to recognise the skills that managers need in order to behave effectively in situations that arise within a dynamic business environment. The Outcomes for this Unit are: 1. Analyse the main aspects of managerial behaviour in organisations 2. Analyse behavioural skills used by managers 3. Analyse techniques used by managers to manage themselves and others.

Subjects

DE3L 35 | influencing skills | assertiveness | negotiation | time management | stress management | SCQF Level 8

License

Licensed to colleges in Scotland only Licensed to colleges in Scotland only Except where expressly indicated otherwise on the face of these materials (i) copyright in these materials is owned by the Scottish Qualification Authority (SQA), and (ii) none of these materials may be Used without the express, prior, written consent of the Colleges Open Learning Exchange Group (COLEG) and SQA, except if and to the extent that such Use is permitted under COLEG's conditions of Contribution and Use of Learning Materials through COLEG’s Repository for the purposes of which these materials are COLEG Materials. Except where expressly indicated otherwise on the face of these materials (i) copyright in these materials is owned by the Scottish Qualification Authority (SQA), and (ii) none of these materials may be Used without the express, prior, written consent of the Colleges Open Learning Exchange Group (COLEG) and SQA, except if and to the extent that such Use is permitted under COLEG's conditions of Contribution and Use of Learning Materials through COLEG’s Repository for the purposes of which these materials are COLEG Materials. http://content.resourceshare.ac.uk/xmlui/bitstream/handle/10949/17761/LicenceSQAMaterialsCOLEG.pdf?sequence=1 http://content.resourceshare.ac.uk/xmlui/bitstream/handle/10949/17761/LicenceSQAMaterialsCOLEG.pdf?sequence=1 SQA

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